At Oko Solid Fuels, we strive to provide our customers with a seamless and efficient delivery experience. Our delivery policy ensures that your eco-friendly sawdust briquettes are delivered to your doorstep in a timely and secure manner.

Delivery Options:

We offer two delivery options for your convenience:

Most of our orders will be delivered the next working day with our courier.

Orders much be placed by 2pm to receive next working delivery.

Orders placed before 2pm on a Friday will be delivered the following Monday.

Orders placed on a Friday after 2pm will be delivered the following Tuesday. 


For orders of over 20 boxes - they will be on a curb side palletised delivery service which usually arrives within 1-2 days. 


Delivery Charges:

Delivery charges are calculated based on the weight and size of your order, as well as your location. The exact delivery charges will be displayed at the checkout page before you confirm your purchase.

Orders over £75 will be free of charge. 

Tracking Your Order:

Once your order has been dispatched, you will receive a confirmation email with tracking information. You can use this to monitor the progress of your delivery on our website or through the courier's tracking system.

Delivery Restrictions:

Currently, we only offer delivery within the UK. If you are located outside of this area, we apologise for any inconvenience caused. We are constantly working to expand our delivery network and hope to serve you in the near future.

Delivery Issues:

If you encounter any issues with your delivery, such as a delay or damaged package, please contact our customer support team immediately via We will investigate the issue and resolve it as quickly as possible to ensure your satisfaction.

International Delivery:

At this time, we do not offer international delivery. We apologise for any inconvenience caused and appreciate your understanding.